Flash SaleInvest in your skillsAccelerate your career
TECHADEMY
Categories
Not sure which course fits you?Talk to an advisor
BusinessHigher EducationResourcesContact Us
Home/ITIL Foundation Certification Training
IT Service Management

ITIL 4 Foundation Certification Training

Learn the ITIL 4 best practices for managing IT services, and get ready for the certification exam.

View SchedulesTalk to Advisor

Looking for more details? Download Brochure

Build skills to optimize the value of IT and digital services
Live classes with real-world simulations and case studies
Set yourself up for a highly rewarding career
Learner working at a laptop
16Hours of live training
49+Hours self-paced
5Simulation exams
8Mock tests
Join 750k+ learners4.8/5 (7,900+ ratings)
Join the
Community
What you get

Features of the ITIL 4 Foundation Course

100%100% Money Back GuaranteeA full refund if you ask in the first 2 hours of class

Live Training

16 hours of instructor-led, live online training, taught by experts.

Self-Paced Learning

49+ hours of on-demand, self-paced learning to build further knowledge.

16 PDUs

Earn 16 PDUs on completing the training, to use towards recertification.

Simulation Exams

5 simulation exams that give you a feel of the real ITIL certification exam.

Mock Tests

8 mock tests to practice for the exam, and 8 assessments to gauge your understanding.

Official eBook

The official ITIL 4 Foundation eBook and training material from PeopleCert.

Lifetime Access

Lifetime access to the on-demand courseware, to brush up on any topic later.

Exam Fee Included

The course fee includes the ITIL certification exam fee, so your first attempt is free.

Why choose Techademy

The Techademy Edge

1

Guaranteed-to-Run Workshops

ITIL 4 training from Techademy is guaranteed to run under any condition, on the dates you prefer.

1Guaranteed-to-Run Workshops
2

Fun-filled, Interactive Sessions

Real-world simulations and case studies keep sessions engaging and help you understand and retain more.

2Fun-filled, Interactive Sessions
3

Training by Experts

The ITIL v4 Foundation certification training is led by experts with several years of industry experience.

3Training by Experts
4

Exam Preparation Support

Get comprehensive support to prepare for the ITIL certification exam by taking 8 mock tests and 5 simulation exams.

4Exam Preparation Support
5

24x7 Support

Get any question about your training, exam or certification answered at any time with our 24x7 support.

524x7 Support
6

Trusted Name

With 750,000+ career transitions and 650+ enterprise transformations, Techademy is a trusted skilling partner.

6Trusted Name
Pricing and batches

Tuition Fee

★ Most chosen

Live Online Classroom

Learn in expert-led live sessions
  • 16 hours of live, instructor-led training
  • 49+ hours of self-paced learning
  • 5 simulation exams and 8 mock tests
  • 8 assessments to gauge your understanding
  • 16 PDUs for recertification
  • Course fee inclusive of exam fee
Next batchesView all Schedules
Save 53%
$799$1,699
As low as $89/month
Enroll Now
Prefer one to one?Same curriculum, your own mentor, dates you choose.
$2,799
Enroll →
Enterprise TrainingUpskill and Reskill Your Teams
Per cohort
Talk to us →
Support system

Know Your ITIL 4 Trainers

Manikandan Mohanakrishnan

Manikandan Mohanakrishnan

Trainer and Consultant
10 years of experience

With 10+ years of experience, Manikandan specializes in ITIL, PRINCE2, PMP…

Has led teams at
IBM
Santhosh Kannan

Santhosh Kannan

Feelance Trainer and Consultant
15 years of experience

With 15+ years of experience, Santhosh Kannan is an ITIL4 Master, PRINCE2…

Has led teams at
Hewlett-Packard
Trainers with years of industry experience
16 hours of live, interactive training
24x7 support for exams and queries
Syllabus

Curriculum for ITIL 4 Foundation

Six modules, from an overview of ITIL 4 to its guiding principles and core practices.

LIVE
Instructor-Led
Program
Current module

Overview of ITIL 4

The ITIL framework and the key components it uses to manage IT services effectively.

Topics covered
  • About ITIL4
  • Components of ITIL 4 Framework
  • Benefits of ITIL
Prefer the whole thing on paper?Every module, every topic and the delivery schedule, in one PDF.
Download Curriculum
Our learners

Testimonials from ITIL 4 Learners

What learners say about the live sessions, the exam preparation and the self-paced content.

4.9
From 12,164 reviews

Comprehensive exam preparation

Preparing for the exam was made comprehensive with mock tests and simulation exams.

Betty ArmorProject Manager

Great tutoring

The training sessions for the ITIL 4 certification were fun-filled. It was a great way to understand the concepts of IT service management.

Lavanya HarishManager

Good reinforcement

The assessments, mock tests, and mock tests were good reinforcements to check understanding of the learnings through the training and ensuring readiness for the exam.

Andy ClarkeIT Executive

Excellent addition

The on-demand self-learning content is an excellent addition to the live training. It helps in gaining additional knowledge and skill at one's own pace.

Tahir MohammedProject Manager

Don't skip training

Although enrolling for the training is not necessary to get the ITIL 4 certification, I would recommend everyone who is seeking this certification to enroll for this training from Techademy. It helps you to learn and prepare for the exam and max your score.

Aparna RajTeam Leader
Got questions?

Still have a question? Get in Touch with our Experts

Not sure where ITIL 4 Foundation fits in your career? An advisor can walk you through the course, the exam and the dates.

Contact Advisor
FAQs

About the Certificate

Questions about the ITIL 4 Foundation certificate itself, not this course: what it is, who can get it, the exam format and the cost.

Question not here?Fifteen minutes with an advisor who has run the cohorts.Talk to an advisor
01What is ITIL 4 Foundation certification?

The ITIL 4 certification is a recognition of one's IT service management skills. The certification is offered by AXELOS to professionals who successfully pass the ITIL certification exam.

02Who can get the ITIL Foundation certification?

There are no prerequisites to get this ITIL 4 certification. Professionals who want to get an understanding of ITIL and IT service management concepts can enroll for the training and certification.

03Can I get the ITIL Foundation certificate without the course?

Yes, it is possible to get this ITIL 4 certification without attending the training. However, it is recommended to attend the certification training to ensure you are well prepared for the ITIL certification exam. Attending the certification training also comes with the benefit of a free attempt at the ITIL certification exam.

04Who can attend the ITIL Foundation training?

Some of the professionals who attend this ITIL 4 training are:

  • IT Professionals
  • IT Practitioners
  • IT Support Staff
  • IT Managers
  • IT Project Managers
  • Business Managers
05What benefits do I get with the ITIL Foundation certification?

The benefits of this ITIL v4 certification include:

  • Career advancement as an IT Project Manager, Help Desk Manager, or Business Process Analyst
  • Increase in earnings
  • Developing IT service management skills
  • Get recognized as an IT service management expert
  • Gaining the tools to integrate Agile and DevOps practices into ITSM
  • Developing effective communication skills
  • Learning to streamline processes and remove waste
  • Gaining the skills to optimize IT services and reduce disruptions
06What's the format and duration of the ITIL Foundation exam?

The ITIL certification exam is a closed-book, multiple-choice format exam of 40 questions. It is conducted in an online medium for a period of 60 minutes.

07What is the ITIL Foundation certification cost?

The ITIL v4 certification cost varies according to whether you avail the training or not, the location and source of availing the exam voucher.

The exam fee without availing the training is $230 - $400.

The cost of the ITIL 4 Foundation certification with training according to location are:

India: ₹25,000 - ₹35,000 USA: $500 - $2,500 Australia: AUD 1,500 - AUD 2,000 Canada: CAD 975 - CAD 1,080 United Kingdom: Around GBP 500 - GBP 1,000

08Do you provide mock tests to get a feel of the ITIL exam?

Yes, we provide 8 mock tests to practice and 5 simulation exams to get a feel of the ITIL certification exam.

Skills gained

What you will learn

Six skills for running IT services the ITIL way, from core concepts to aligning IT with business goals.

1

Fundamental Concepts of ITIL

Learn about the core principles and concepts of the ITIL framework.

2

Key ITSM Components & Processes

Get insights into the key components and processes that serve as the foundation of ITSM.

3

Aligning IT Services with Business

Develop the skills to align IT services with business goals and learn how to effectively cater to customer needs.

4

Best Practices for IT Service Delivery

Learn to deliver IT services effectively and efficiently through industry best practices.

5

Incident, Problem and Change Management

Develop the skills to smooth operations by learning how to handle incidents, problems and changes in IT environments.

6

Roles & Responsibilities

Learn about the various roles and responsibilities in the ITSM framework.

Check Your
Eligibility
Quick facts

Prerequisites for the ITIL 4 Foundation Training

There are no prerequisites to attend the training or to gain the ITIL 4 Foundation certification.

Any professional who wants to understand ITIL and IT service management concepts can enroll.

To get certified, you pass the ITIL 4 Foundation exam, and the course fee includes your exam fee.

Two colleagues working through a plan at a laptop
Who should attend

This course is for you

For IT professionals, practitioners and support staff, and for IT managers, IT project managers and business managers.

01

IT Professionals

02

IT Practitioners

03

IT Support Staff

04

IT Managers

05

IT Project Managers

06

Business Managers

Certification

Validate Your ITSM Skills

Recognized ITSM Skills

Recognition of your IT service management skills from AXELOS, a globally recognized authority.

Build Your Professional Profile

Exhibit-worthy certification to add to your professional profile.

Better Career Opportunities

Use the certification to move into roles such as Service Delivery Manager or Incident Manager.

Earn Your
Certification
A Project Management Professional certificate issued by the Project Management Institute.
Enterprise training

Build High-Performance IT Service Management Teams

Effective team building with ITIL involves fostering collaboration, ensuring clear communication, and aligning the team towards common goals to enhance productivity and deliver value.

Skill Up Your Team
iGroup Discount Available
Brandon Hall Group Technology Excellence Award, Gold, 2024

An Award Winning End-to-End Talent Solutions

Our cutting-edge platform empowers businesses to strategically hire, develop, and retain top talent.

Best practices

Empower your teams with best practices and the latest tools.

Business alignment

Align skill development with business objectives.

Live or on-demand

Learn from experts in live training sessions or on-demand.

Guided study plan

Follow an expert-curated, mentor-led study plan.

Top Companies Rely on Us to Upskill Their Workforce

650+Enterprises
CiscoAmazonCapgeminiAmadeusAbbott
AllianzBoschBoeingAccentureWalmart
FAQ’s

Frequently Asked Questions

01How can I enroll for this ITIL course?

Please follow the steps below to enrol for this ITIL course.

Step 1: Click on any of the ‘View Schedule’ buttons on this page.

Step 2: Choose your preferred schedule and click on the ‘Enrol Now’ button.

Step 3: Click on the ‘Enrol Now’ button of the Standard Plan or the Elite Plan to get 6 extra benefits.

Step 4: Fill in the required details and click on ‘Proceed’.

Step 5: Review your Order Summary, enter your Promo Code, if any and click on ‘Proceed’.

Step 6: Choose your mode of payment and make the payment.

Alternatively, you can get in touch with our support team to help you with enrolling for the training.

To connect with our support team:

Call: +91 9019173047 (India) or +1 646 437 8780 (USA) Email: hello@techademy.com Chat: Click here

02How long will it take to complete this ITIL course?

The duration of this ITIL course is 16 hours of interactive training over 2 days.

03What are the practical skills that I will develop on completion of this ITIL 4 training?

The practical skills that you would develop on completion of this ITIL 4 training are applying core ITSM concepts such as incident management, problem management, change management, service delivery, and service desk operations, while comprehending key ITSM terminologies.

04Will you provide a course completion certification for the ITIL 4 training?

Yes, you will receive a course completion certificate on successful completion of this ITIL 4 training.

05Whom should I contact to get more information about this ITIL course?

You can contact our support team to know more about this ITIL course.

To connect with our support team:

Call: +91 9019173047 (India) or +1 646 437 8780 (USA) Email: hello@techademy.com Chat: Click here

01What is the mode of training for this ITIL course?

The mode of training for this ITIL course is live online sessions by experts and on-demand self-paced learning.

02Is this ITIL course a live training program or will I be watching pre-recorded videos?

The ITIL 4 training from Techademy combines live online training and on-demand self-paced learning. The live training is fun-filled and interactive with real-world activities for enhanced understanding and knowledge retention.

03Who are the trainers for the ITIL certification course?

The trainers for the ITIL 4 training are experts with experience across domains. To know more about the trainers, please visit the Trainers section of this page.

04What is the structure of the ITIL course?

The ITIL 4 Foundation course is structured as fun-filled, engaging sessions led by experts. The workshops include real-world simulations and engaging role-plays to make learning interesting and easier to understand.

05Is it possible to reschedule my ITIL certification classes?

Yes, it is possible to reschedule your ITIL certification classes based on availability of slots. Please contact our learner support team for further information and help in this regard.

01How much does the ITIL certification cost?

Please visit our ITIL certification training schedules page to know the current cost of the training.

02Can I cancel my enrollment for the ITIL 4 training and will I get a refund for it?

Yes, you can cancel your enrollment for the ITIL 4 training under certain conditions. The refund will be dependent on the timing of your cancellation. Click here to read our terms and conditions for cancellations and refunds.

03Does the course fee include the ITIL certification cost?

Yes, the ITIL certification cost is included in the course fee.

04Does Techademy have a money-back guarantee?

Yes, we have a money-back guarantee should you want a refund. The refund will be made in accordance with the terms and conditions pertaining to the particular course.

05Does Techademy provide scholarships or grants for this ITIL course?

Yes, we do provide scholarships of up to 50% for students and veterans of armed forces. Please contact our support team for more details. To get in touch with our support team, click here.

06Does Techademy provide discounts for groups?

Yes, we provide discounts for learners who come in along in groups or through an organization. Please contact our support team for more information on this.

01What is AXELOS, and what does it do?

AXELOS is an organization that curates frameworks, best practices, and certifications for program, project, and portfolio management.

02What job roles can I get after gaining the ITIL v4 certification?

After gaining the ITIL 4 certification you can take up job roles such as Service Delivery Manager, Incident Manager, Problem Manager, IT Support Specialist, IT Consultant, Project Manager, IT Operations Analyst, IT Manager, or IT Director.

03Is the ITSM career path a good career option?

Yes, the IT service management career path is a good career option considering the high demand for skilled professionals, job security, potential career growth, and competitive salaries.

04Which certification can I acquire after the ITIL 4 Foundation certification?

Post the ITIL 4 Foundation certification, you could seek the ITIL Managing Professional (MP), ITIL Strategic Leader (SL), or ITIL Specialist certifications.

🔥 750k+ learners enrolled · You be the next closing soon!
BrochureEnroll Now