ITIL Practitioner

The future is bright for service management, whether looked at through an IT lens or a business focus. Covid-19 has further put service management under the microscope and delivered business value rather than technology solutions. This demand is set to see an upward curve in the near future, making this a prime time for IT service Management.

The ITIL® framework for IT service management is used by approximately 45 percent of companies throughout the world, according to estimates (ITSM). Aligned with various international quality standards, including ISO/IEC 20000 (IT Service Management Code of Practice), ITIL has been adopted by thousands of organizations worldwide, such as NASA, the UK National Health Service (NHS), and Disney™.

To succeed as an ITSM professional in industry 4.0, equip yourself with the skills to deal with the latest advancements in service management. ITIL’s incorporation of working practices such as Agile, DevOps, and value stream mapping, and of technical practices and technologies such as Cloud, automation, and advanced analytics ensures you will always utilize the latest best-practice methods from across the IT functions.

ITIL® 4 Foundation is the start of your ITIL certification journey and will help you validate your expertise in successfully implementing ITIL principles and concepts to enhance business value. This credential is also a stepping-stone for you to gain more advanced ITIL certification. Grow your ITSM Career with confidence with the ITIL 4 Foundation Certification.

For those aspiring to embark on the journey of ITIL certification courses, the ITIL certification exam and obtaining an ITIL certificate, the ITIL Foundation certification course provides a solid foundation. This course not only aligns with the globally recognized IT Infrastructure Library (ITIL) but also ensures that you are well-prepared to navigate the complexities of contemporary IT service management.