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How Many Attempts Are Allowed for CSM Certification?

Written byPaul Lister
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Having made the decision to pursue the Certified Scrum Master certification, I was confronted by the question 'Will I pass the CSM exam on my first attempt' and, for some reason, it was haunting me for days. After having guided hundreds of professionals, I can now tell you that the answer to that question is a yes, with the caveat that this answer is built on a foundation that is well structured. Success is not a coincidence; it is the result of the right preparation, mindset, and plan.

Section 01

Can I Pass the CSM Exam on My First Attempt? Your Complete Success Guide

I will now tell you the most important facts you should know in order to pass the CSM exam on your first attempt.

Section 02

The CSM Exam: What Do You Need to Prepare For?

What is the Certified Scrum Master Exam?

The CSM exam is the first step if you would like to dive into Agile Project Management. Compared to other complicated or higher-level certifications like CSM vs PMP, CSM is a lot simpler because it only focuses on the Scrum framework. Having this certification means that you understand and can validate Scrum and its values, principles, and practices.

CSM Exam Format Breakdown

While this is the overview of the test, there are specific things to note:

Exam ComponentDetails
Number of Questions50 multiple-choice questions
Time Limit60 minutes
Passing Score74% - no less than 37 correct answers
FormatThe exam is taken online and is supervised
Special FeaturesParticipants are able to take pauses and can start and stop the timer
Retake policyParticipants can attempt the test 2 times, for free, within a span of 90 days

Scrum roles, events, artefacts and values form the basis of knowledge for this exam. Questions are asked in different ways, from simple definitions to situational questions, to test your understanding and use of Scrum. Many candidates also explore scrum master roles and responsibilities to gain a deeper understanding of the expectations.

Section 03

Why does the first attempt passing hold significance

Aside from the confidence one is likely to get, there are some sensible reasons for seeking first try success:

  • Cost-effective: After the first two no-cost revisions, attempts cost $25 each.
  • Job acceleration: Timely completions of certifications help in keeping the job. Many professionals wonder is scrum master a good career, and earning your certification quickly can help answer that question through practical experience.
  • Professional credibility: The Ability to learn and understand the concept being tested is needed
  • Time effective: No further scheduling for exams is necessary, and no prolonged study periods are needed
Section 04

Is it possible to pass the CSM exam on the first try

The reality is, most students who attend quality CSM training and prepare do pass on the first attempt. Although the Scrum Alliance does not provide official pass rate statistics, most figures in the works put the number at 85-90% for candidates who are adequately prepared.

Retake candidates usually underperform in their first attempts for three common reasons.

The instructor, the course and the material being taught

Success is ultimately determined by how much time is allocated to reviewing the material

The CSM exam is less challenging, as it does not require years of experience. It narrows to one framework. It can be mastered in the two-day training period.

Section 05

Necessary Requirements for Success in the CSM Examination

Prerequisite Training Activities You Have No Option But to Complete

The holder of the CSM certification is required to attend a two-day CSM course in order to be able to appear for the CSM examination. Different from other types of certification, there is no option for self-study. This is required, and it is the reason why it dominates the industry. Understanding CSM certification requirements ensures you're fully prepared before beginning your journey.

You will:

  • Work on exercises and simulations
  • Work in class and discuss the Scrum approaches
  • Get trainer-provided study materials
  • Work on and solve exam sample questions
  • Get direct access to a Certified Scrum Trainer (CST) for queries

Do not underestimate the importance of choosing the right training provider. Seek out training for which most of the class time will be allocated to doing rather than being taught. Training facilities such as Techacademy provide the right types of instructors for their students who teach Scrum implementation and other real-life practice techniques.

Section 06

Proven Techniques for Quick CSM Exam Mastery

Strategy #1: Use the Available Training Providers' Options for Unique Learning Troubles

These steps can be used to assess the potential best options:

  • Accreditation: Course providers who guarantee access to the exam
  • Instructor CV: Ascertains course credibility levels
  • Course Testimonials: Aim for high testimonial numbers
  • Alumni Support After Training: Gaining access to blogs, forums, and recorded coaching.

Strategy #2: Completing the Two-Day Training Session with the Utmost Benefits

The training sessions you have are not for the purpose of viewing. Instead, consider them studio sessions for profound learning.

  • Pay Attention Actively: Focus on the examples, definitions, and ideas shared. Do not daydream.
  • Don't be afraid to discuss: If something is not clear, you are encouraged to speak up.
  • Take Part in Learning Activities: Theoretical components can be difficult, but practice can really facilitate them.
  • Become Friends with Other Course Takers. Facts can be discussed and are often used to clear up unclear issues.

I have had the opportunity to observe students and the correlation between training involvement and achieving results. Those who engage with the quiz scores in the range of 90% plus, unlike the 74% in the bottom sample.

Sflight Strategy #3: High Impact Topics

The CSM exam does not allocate marks to all items evenly. Direct your attention to the following:

Scrum Roles: Approximately 20% of exam content

Scrum Events: About 30% of the exam content

  • Who sets the goals for the Sprint?
  • Who attends Sprint Planning?
  • What does Sprint Planning aim for?
  • Daily Scrum – format and general misunderstandings
  • Differences between Sprint Review and Sprint Retrospective

Scrum Artefacts: Approximately 20% of the exam content

  • Product Backlog
  • Sprint Backlog
  • Increment

Scrum Values and Principles: About 30% of the exam content

  • Commitment
  • Courage
  • Focus
  • Openness
  • Respect
  • Empiricism
  • Transparency

sflight Strategy #4: Using Practice Tests

The practice exam is your way to pass the exam on the first attempt. Here is the best way to go about it.

  • 2-3 days after the training, take your first practice exam and evaluate your baseline knowledge
  • Answer every question that you got wrong in detail and find out what mistakes you made
  • Look for questions that you have repeated in several exams
  • Continue taking practice exams till you reach an 80% pass mark
  • Under exam conditions, time yourself and do not talk to anyone
Section 07

The mistake that gets the first-time participants is:

Mistake #1: Too Fast and Too Slow

Certain candidates will try to do the exam on the same night as the training without getting proper sleep, believing in information that is only in the short-term memory.

In contrast to others who procrastinate and forget important concepts, this suggests that there is a 'sweet spot' in which an individual can take an exam three to seven days after receiving training because the information is still fresh in the person's mind and the individual has had an opportunity to review.

Mistake #2: Understanding Versus Memorization

The CSM exam is a test of application, not memory, so the recall of information is not the primary focus. The prevalence of 'scenario-based questions' asking you to select the 'most appropriate answer' relating to a Scrum response is common. If all you do is learn definitions, you will struggle with the contextual application of the concepts. Developing strong scrum master skills through practical application is key to passing.

Mistake #3: The Scrum Guide is 'Optional'

The free, 13-page document is the authoritative source on Scrum. Every exam question can be traced to this document, and many candidates who do not focus on it struggle with the nuanced questions relating to the proper application of Scrum.

Section 08

CSM Examination Preparation Timeline

The following is a reasonable study plan to guarantee success on the first attempt.

Week 1 (Prior to Training):

  • Complete Scrum Guide synopsis (2 hours)
  • Review primary Scrum orientation materials (1-2 hours)

Days 1-2 (Training):

  • Full participation and engagement during both days
  • Note-taking and participation

Days 3-7 (Post-Training):

  • Spend 1-2 hours per day reviewing training materials
  • Complete a minimum of 3 practice exams
  • Study topics in the practice exams that you flagged
  • Schedule and complete the exam

This approach works because the body of information that the CSM exam is drawn from is specific and not overly overwhelming.

Section 09

Final Checklist: Are You Ready for First-Attempt Success?

Go through this self-assessment before scheduling your CSM exam:

Do you remember the purpose and the output of every single Scrum event?

Out of the three Scrum roles, can you explain each of them and their duties?

Are you familiar with the roles of Scrum artefacts and their requirements of transparency?

Have you scored at least 80% on 3 or more practice tests?

In scenario-based queries, do you know how to apply Scrum values?

Do you know the official Scrum Guide by heart?

If you have answered every single question with a 'yes', then you have the potential to pass the CSM exam on the very first try.

Do you want to pass the CSM exam on the very first try? The combination of training, preparation, and practice is tailored to ensure that you succeed on your first try. Certification should not be a gamble! Reach out to Scrum Certified trainers like Techademy, so that you can walk into the exam with your head held high. Techademy's CSM certification training is designed with proven methodologies that have helped thousands of professionals succeed.

You will be a Certified Scrum Master after your first try! This is the starting point of your Scrum Master journey. Additionally, preparing well for Scrum Master interview questions will help you leverage your certification in job opportunities.

Author
Paul Lister
Certified Scrum Trainer (CST)/70 articles

Paul Lister, an Agilist and a Certified Scrum Trainer (CST) with 20+ years of experience, coaches Scrum courses, co-founded the Surrey & Sussex Agile meetup. He also writes short stories, novels, and have directed and produced short films.

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